The pipe had several issues which I tried to address with customer service a week ago and have yet to get a response. However, I’ve gotten 3 requests to send in a review. Here it is.
Not enough pressure on swivel nozzle to contact bowl with any size flame… I work from off to open and then back again. Even with premium butane it still only lights about 25% of the time on first try and flame is not consistent at all.
The idea is great; the execution is shoddy, at best.
Good products don’t need good customer service. Your company does.