New Elektra All-In-One Rechargeable Pipe & Lighter Combo
114 reviews
Regular price
$149.99
Sale price
$79.99
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Shipping calculated at checkout.
The Solopipe Elektra is the upgraded electric version of the iconic all-in-one pipe + lighter design. Featuring electric ignition, a rechargeable battery, and ultra-clean ceramic and glass components, Elektra delivers the smoothest, most flavorful hits—without the need for butane.
With its premium zinc alloy exterior and compact one-handed operation, the Elektra is built for convenience, durability, and modern performance.
Features
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🔹 Electric Ignition – No lighter needed. Simply press the button to activate the internal coil.
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🔹 Ceramic Bowl + Glass Stem – Combines durability with a clean, pure flavor.
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🔹 Rechargeable Micro-USB Battery – Long-lasting power with easy recharging.
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🔹 One-Handed Operation – Ignite, inhale, and enjoy with total convenience.
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🔹 Integrated Poker Packer Tool – Pack bowls perfectly and clear airflow with ease.
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🔹 Premium Zinc Alloy Body – Built tough for daily use and travel.
Includes: Solopipe Elektra, Poker Packer Tool, charging cable, and user guide.
Why Upgrade to Elektra?
The Elektra is the natural evolution of the Solopipe: no flames, no butane, and no hassle. Its electric ignition system and clean internal airflow give you a smoother experience with every draw. Thanks to its glass stem and ceramic bowl, your flavor stays pure session after session.
How to Use the Solopipe Elektra
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Turn On – Use the Poker Packer Tool to slide the switch from OFF to ON.
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Open the Bowl Cover – Slide the cover fully open.
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Load the Bowl – Fill the ceramic bowl ½–¾ full for best airflow.
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Press to Ignite – Hold the ignition button while inhaling. Elektra auto-shuts off after 10 seconds for safety.
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Pack & Maintain – Use the integrated Poker Packer Tool to pack bowls and clear airflow when needed.
FAQ (SEO Boost)
Does the Elektra require a lighter?
No. The Elektra uses an internal electric ignition coil—just press the button and inhale.
Is the battery rechargeable?
Yes. The built-in battery recharges quickly via Micro-USB (cable included).
What materials is it made from?
The Elektra features a ceramic bowl and borosilicate glass stem inside a premium zinc alloy body for clean, long-lasting performance.
Does it come with a Poker Packer Tool?
Yes. Each Elektra includes the original Poker Packer Tool, stored conveniently in the mouthpiece.
How do I clean the Elektra?
Remove the glass stem and ceramic bowl, soak in isopropyl alcohol, and wipe the zinc alloy body with a soft cloth. Dry thoroughly before reassembly.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@solopipe.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@solopipe.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Thank you for visiting and shopping at Solopipe.Com. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time: All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Shipment method, Estimated delivery time, Shipment cost
USPS,Standard 3-5 business days, 4.99
USPS Priority Shipping, 2 - 3 business days, $9.99
* Overnight delivery is only available for orders with delivery addresses within the continental United States.
Delivery delays can occasionally occur.
Shipment to P.O. boxes or APO/FPO addresses
SoloPipe.Com ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
SoloPipe.Com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
SoloPipe.Com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
A
Anonymous Great little pipe. No need to carry a lighter.
Discreet puffing on the go!
Worth the money!!
T
Terry Danchak Awesome product. Easy to use. Fast shipping on pipe and accessories! My go to for flower!
Q
Q. K. A I have two of them and they couldn't be more different One the on off button turns freely the other one was so stuck we almost could not get it to work One the bowl cap opens easily the other one it does not One the tool stays in securely The other it comes out easily. I don't see a consistency in the build quality and that concerns me about it's longevity. Even one battery seems to die quicker than the other and they were both purchased from the same location brand new on the same day. After that it does work and it works so well it may be the best way in my opinion to consume cannabis it feels like a lighter bowl and a vaporizer in one. smooth hit, flavorful, works well, designed well (besides that tool) and the fact that you will have to buy replace coils it may be my favorite overall and I've had expensive dry herb vaporizers, the genius pipe, resin, rosin carts... i tried almost everything and while some dry herb vaporizers are the best when it comes to flavor and healthiness The overall experience and ease of use this one shines brightest. i just hope it hold up for the long run.
Hi Quentin, thank you for sharing your experience with the New Elektra All-In-One Rechargeable Pipe & Lighter Combo. We appreciate your feedback and want to assure you that we stand behind our products 100%. If you have encountered any issues with your units being defective or malfunctioning, please let us know and we will be more than happy to replace them for you. Our goal is to have happy customers like you, and we value your support in spreading the good word about Solopipe. Thank you again and enjoy your Elektra!
N
Nathaniel The pipe itself works great. I got the Elektra. I also bought three replacement bowls for it but they don’t actually work for some reason. I replaced the original bowl and put in one from the three pack I bought and the element does not get hot. Tried the other two and got the same result. Tried the extra bowl that came with the pipe and it works just fine.
J
Julie Cribby I received the pipe yesterday and absolutely love this pipe. Smokes smoother than a water bong. Looks and feels like a high quality product. No need for lighters or lighter fluid anymore. Worth every penny.
Customer Reviews
Save $40.00
SOLOPIPE ALL-IN-ONE LIGHTER AND PIPE COMBO
227 reviews
Regular price
$69.99
Sale price
from $29.99
SOLOPIPE ALL-IN-ONE LIGHTER AND PIPE COMBO
227 reviews
Regular price
$69.99
Sale price
$29.99
TEST
/
Shipping calculated at checkout.
Solopipe – The Original Self-Igniting One-Handed Pipe with Built-In Lighter & Complete Accessory Kit
The Pipe + Lighter Combo That Started It All.
The original Solopipe combines a premium smoking pipe with a built-in refillable lighter—so you can pack, ignite, and enjoy with just one hand. Complete with a full accessory kit, the Solopipe delivers everything you need for smooth, portable sessions anywhere you go.
Meet the Solopipe, the iconic one-handed pipe that revolutionized portable smoking. Designed for maximum convenience, the Solopipe combines a refillable butane lighter, a durable premium metallic body, and a sliding bowl cover that keeps your material secure on the move.
Every Solopipe comes with a complete premium accessory kit, so you can keep your device protected, clean, and ready for every session. The included borosilicate glass insert ensures clean, flavorful hits while the cleaning tools and cloth bag make long-term use effortless.
What’s Included:
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✅ Solopipe device – Self-igniting one-handed pipe with built-in lighter
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✅ Hardshell Protective Case – Protect your Solopipe on the go
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✅ Cloth Carrying Bag – Lightweight and discreet
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✅ Borosilicate Glass Bowl Insert – Smooth, clean flavor (removable for easy cleaning)
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✅ 2 Additional Screens – Spare replacements for consistent airflow
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✅ Brush & Cleaning Tool – Essential accessories to keep your Solopipe fresh
Note: Solopipe ships empty. Butane not included.
Key Features:
-
🔹 All-In-One Design – Pipe and refillable butane lighter in one portable device
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🔹 One-Handed Operation – Pack, ignite, and smoke with just one hand
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🔹 Sliding Bowl Cover – Protects your material and keeps your bowl fresh
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🔹 Borosilicate Glass Insert – Preserves flavor and is easy to clean or replace
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🔹 Durable Premium Metallic Finish – Built to last with a sleek, timeless design
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🔹 Cleaning Accessories Included – Brush, cleaning tool, cloth carrying bag for long-term care
Why Solopipe?
Unlike traditional pipes, the Solopipe’s integrated lighter and one-handed design eliminate the need to juggle multiple pieces. Combined with its premium accessory kit, it’s a complete solution designed for at-home or on-the-go use.
It’s portable. It’s discreet. And it’s the original innovation that changed the way people smoke on the go.
FAQ
Does the Solopipe include accessories?
Yes! Every Solopipe includes a hardshell case, cloth bag, glass insert, brush, cleaning tool, and 2 extra screens.
How do I refill the Solopipe?
Flip the unit over and refill the built-in lighter using standard butane.
Does it ship pre-filled with butane?
No. Solopipe ships empty and butane is not included.
Is the lighter windproof?
The lighter is strong but not windproof. For windproof performance, check out our Elektra model.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@solopipe.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@solopipe.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Thank you for visiting and shopping at Solopipe.Com. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time: All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Shipment method, Estimated delivery time, Shipment cost
USPS,Standard 3-5 business days, 4.99
USPS Priority Shipping, 2 - 3 business days, $9.99
* Overnight delivery is only available for orders with delivery addresses within the continental United States.
Delivery delays can occasionally occur.
Shipment to P.O. boxes or APO/FPO addresses
SoloPipe.Com ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
SoloPipe.Com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
SoloPipe.Com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
W
Wendell SORRELL I was so impressed with my first Solopipe, I ordered 2 more. I plan on gifting one and keeping a spare. Easy, quick and efficient way for a quick smoke. Quality made product. Solidly built. I love mine!
R
Robin Caldwell I love this pipe. It so convenient and easy to load and light.
W
William Ringwood Great pipe. Love the idea
M
Merical Merical Small and light weight. The burn is good, all the product completely burns. One handed operation. Would recommend this pipe.
B
Blackie Norton Probably less than an hour after receiving it wa in use. Had problems with the butane but Gary, inventor, immediately responded to my concerns and walked me through it.
Customer Reviews
Solo Toker — Ultra‑Portable Pipe with Glass Stem & Screw‑Top Cap
8 reviews
Regular price
$29.99
Sale price
$19.99
TEST
/
Shipping calculated at checkout.
Meet the Solo Toker, Solopipe’s most portable, affordable way to get smooth, clean hits on the go. A screw‑top cap with a precision flame port keeps your bowl secure and discreet, while the internal glass stem ensures you’re not smoking off metal. Wrapped in a durable polymer shell, it’s comfortable to hold and cool to the touch—wherever you light up.
Key Features
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Screw‑Top Cap + Flame Port — Light directly through the cap; keeps herb secure and reduces odor.
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Glass Stem Inside — Pure flavor and smoother draws (you’re not inhaling off metal).
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Polymer Outer Shell — Comfortable grip, heat protection, and extra durability.
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Rugged Metal Core — Built to travel and last.
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Pocket‑Sized — Discreet, lightweight, and trail‑ready.
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Works with Any Standard Disposable Lighter (lighter not included).
Why You’ll Love It
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Cleaner taste thanks to the glass stem insert.
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More discreet with a sealed cap you can light through.
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Travel‑friendly design that won’t roast your fingers.
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Budget‑friendly entry into the Solopipe family.
How to Use
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Unscrew the cap and pack your bowl.
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Screw the cap back on.
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Place your lighter over the flame port and spark.
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Inhale through the mouthpiece; the glass stem cools and cleans the draw.
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When you’re done, leave the cap on to keep things tidy and discreet.
Care & Maintenance
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Let the pipe cool, then unscrew the cap.
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Remove the glass stem and soak in isopropyl alcohol; rinse and dry.
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Wipe the bowl and flame port; avoid abrasive tools on the polymer shell.
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Reassemble when fully dry for best performance.
Materials
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Interior: Metal bowl & chassis
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Airpath: Glass stem insert
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Exterior: Polymer shell (heat‑resistant, impact‑dampening)
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Cap: Metal screw‑top with precision flame port
Specs (edit as needed)
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Length: ~4.0 in (10.2 cm)
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Width: ~1.2 in (3.0 cm)
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Weight: ~3 oz
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Bowl Capacity: Single‑session
What’s in the Box
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Solo Toker
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Quick‑start guide
Compatibility & Accessories (cross‑sell)
-
Need an all‑in‑one with built‑in lighter? Try Solopipe Classic.
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Want electric, butane‑free ignition? Meet Elektra.
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Spare glass stems & cleaning tools: Check Solo Toker Accessories.
Meet the Solo Toker, the ultimate one-handed pipe for everyday use. Compact and portable, this upgraded design allows you to ignite, inhale, and enjoy—anywhere, anytime—with a single hand.
The screw-top bowl cover locks your material in place and keeps it fresh between uses, while the precision borosilicate glass insert preserves the cleanest flavor possible. Compatible with any standard disposable lighter, the Solo Toker gives you complete flexibility in a sleek, travel-friendly design.
❓FAQs (accordion‑friendly)
Q: Do I have to remove the cap to light it?
A: No. The flame port lets you light directly through the cap.
Q: Will I taste metal?
A: No. You inhale through a glass stem, not metal—clean, smooth flavor.
Q: Is a lighter included?
A: No. Solo Toker works with any standard disposable lighter.
Q: Does the shell get hot?
A: The polymer shell helps keep the exterior comfortable during use.
Q: How do I clean it?
A: Remove the glass stem, soak in isopropyl alcohol, rinse, dry, and reassemble.
Key Features:
🔹 Borosilicate Glass Insert – Smooth, clean flavor and easy-to-clean design.
🔹 Screw-Top Bowl Cover – Securely seals your bowl to prevent spills and protect freshness.
🔹 One-Handed Operation – Ignite, inhale, and enjoy with total convenience.
🔹 Any Lighter, Anytime – Works with any standard disposable lighter (Bic-style preferred).
🔹 Ultra-Portable Design – Pocket-sized and discreet for on-the-go use.
Note: Lighter not included.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@solopipe.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@solopipe.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Thank you for visiting and shopping at Solopipe.Com. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time: All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Shipment method, Estimated delivery time, Shipment cost
USPS,Standard 3-5 business days, 4.99
USPS Priority Shipping, 2 - 3 business days, $9.99
* Overnight delivery is only available for orders with delivery addresses within the continental United States.
Delivery delays can occasionally occur.
Shipment to P.O. boxes or APO/FPO addresses
SoloPipe.Com ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
SoloPipe.Com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
SoloPipe.Com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
C
Calvin Henshaw It's nice to have everything together. You will want the glass insert, it does not come with the basic package. Order together and save some shipping.
J
Jay Koch My new favorite pipe
N
Nathan S. IV Works just fine like all your other products I’m very pleased
E
Ernie Berger Just as advertised , works well , good value ...
M
Mark Wapinski A little awkward to use, but it hits great!👍
Customer Reviews
Save $80.00
Solopipe & Elektra Fun Pack - Best of Both Worlds
No reviews
Regular price
$199.99
Sale price
$119.99
Solopipe & Elektra Fun Pack - Best of Both Worlds
No reviews
Regular price
$199.99
Sale price
$119.99
TEST
/
Shipping calculated at checkout.
The Solopipe Fun Pack Includes:
- Elektra Electronic Pipe & Lighter Combo
- The Original Solopipe Self Igniting Pipe (GLASS BOWL INCLUDED)
Elektra Electronic Pipe & Lighter Combo Description
The Elektra rechargeable flameless electric lighter + hand pipe elevates your smoking experience with a simple, sleek, and timeless design that's durable enough to take with you anywhere on the go. The Elektra’s rechargeable heated coil is embedded beautifully in a pure ceramic bowl. The internal glass stem provides a pure ceramic/glass smoke experience which is protected by the Elektra’s durable Zinc Alloy exo-skeleton.
The Original Solopipe Self Igniting Pipe Description
Ingenious design. Free-spirited style. Effortless and easygoing.
Born from the cool summer breezes of Venice Beach, reimagine your ritual and liberate your pockets. Coveted by trailblazers and connoisseurs, Solopipe simplifies your smoke sesh & sets fire to your style.
- Sleek & timeless design
- Adjustable & refillable
- Lightweight & compact
- Built to last
- Easy to clean
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@solopipe.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@solopipe.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Thank you for visiting and shopping at Solopipe.Com. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time: All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Shipment method, Estimated delivery time, Shipment cost
USPS,Standard 3-5 business days, 4.99
USPS Priority Shipping, 2 - 3 business days, $9.99
* Overnight delivery is only available for orders with delivery addresses within the continental United States.
Delivery delays can occasionally occur.
Shipment to P.O. boxes or APO/FPO addresses
SoloPipe.Com ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
SoloPipe.Com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
SoloPipe.Com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.